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Hannah Nissen Paints

Returns and refunds

Refund & Return Policy

All items in this shop are made to order and fulfilled by a third-party production partner. Because of this, all sales are final once an order has been placed.

❌ Returns & Exchanges

We do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference.

Please double-check product details, sizing charts, and shipping information before completing your purchase.

✅ Damaged or Defective Items

If your order arrives damaged or with a manufacturing defect, please contact us within 14 days of delivery with:

Your order number

Clear photos showing the issue

If the issue is confirmed, a replacement will be issued at no additional cost. Refunds are not typically offered, as items are custom-made, but reprints will be arranged when appropriate.


📦 Shipping Issues

We are not responsible for delays caused by carriers, customs, or incorrect addresses provided at checkout.

Lost or undelivered packages will be reviewed on a case-by-case basis.


🧡 Thank You


Each item is created specifically for you, and your support of independent art means the world. If you have any questions before ordering, feel free to reach out — we’re always happy to help.